Electronic HP Care Pack Software Technical SupportElectronic HP Care Pack Software Technical Support - support technique - pour HP Access Control Express - 5 années
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HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Général | Service compris | Support téléphonique |
---|---|---|
Durée totale de contrat | 5 années | |
Type | Support technique | |
Disponibilité de service | 9 heures par jour / 5 jours par semaine | |
Logiciels | Nom de logiciel | HP Access Control Express |
Nbre de licences | 1 - 9 utilisateurs | |
Information de compatibilité | Conçu pour | HP Access Control Express |
Détails | Service et maintenance | Support téléphonique - 5 ans - temps de réponse : 2 heures - disponibilité : 9 heures par jour (8 h 00 - 17 h 00) / lundi à vendredi ¦ Consultation d'e-mail - 5 ans - disponibilité : 9 heures par jour (8 h 00 - 17 h 00) / lundi à vendredi ¦ Télécopie à la demande - 5 ans - disponibilité : 9 heures par jour (8 h 00 - 17 h 00) / lundi à vendredi ¦ Accès à une base de connaissances du web - 5 ans ¦ Mise à jour des nouvelles versions - 5 ans |
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HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Points clés
- Expedited problem resolution through trained technical HP resources