OnSite de Lexmark est un service de réparation à votre résidence ou au bureau le jour ouvrable suivant votre appel, à des prix très raisonnables. La garantie prolongée OnSite vous permet également d'appeler sans frais le centre de soutien technique. Vous pouvez acheter cette garantie prolongée en tout temps durant la période de couverture de la garantie de base. Quand vous achetez une garantie prolongée de réparation Lexmark OnSite, la garantie de base est automatiquement mise à niveau au service OnSite.
Fonctionnalités
- Next-business-day response
Lexmark Onsite Service Warranties can be purchased one time during the base warranty of the product. One-year, two-year, three-year or four-year extensions, for up to five years of total coverage from the date of product purchase, may be available. Extensions must be purchased before the base warranty expires. - Highly trained service representatives
With Lexmark Onsite Service coverage, if your technical issue cannot be resolved over the phone, a Lexmark Technical Support representative will dispatch a qualified Lexmark service technician to your location for next-business-day service. The technician will service your defective device onsite and will make sure it meets Lexmark's most stringent standards of quality and performance. This offering includes telephone and Web-based support, all parts and labour, and onsite service and testing.