HPE Foundation Care Next Business Day Service Post Warranty
HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement (renewal) - 1 année - sur site

En stock
9876 pieces
Expédié sous 24/48h
105.00€ HT
126.00€ TTC
ou 3 x 42.63€
(dont 1,5% de frais)

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you to resolve hardware and software problems on your HPE networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HPE networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HPE Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.

mfPn  : H1LB3PE
EAN :
Général

Durée totale de contrat

1 année

Disponibilité de service

9 heures par jour / 5 jours par semaine

Temps de réponse

Jour ouvré suivant

Lieu d'intervention

Sur site

Service compris

Pièces et main d'oeuvre

Détails

Service et maintenance

Contrat de maintenance prolongé - pièces et main d'oeuvre - 1 an - sur site - temps de réponse : jour ouvré suivant - disponibilité : 9 heures par jour / lundi à vendredi ¦ Support technique - support téléphonique - 1 an - temps de réponse : 2 heures - disponibilité : 9 heures par jour / lundi à vendredi ¦ Support technique - diagnostic à distance - 1 an ¦ Mise à jour des nouvelles versions - 1 an ¦ Support d'information produit - accès à une base de connaissances du web - 1 an

Aucun accessoire

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you to resolve hardware and software problems on your HPE networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HPE networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HPE Foundation Care Exchange Service provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business and operational needs: Next Business Day or 4-Hour Hardware Exchange.